Zendesk

Seamlessly integrate Zendesk with your favorite APIs, databases, and programming languages, using WayScript.
Create anonymous requests using Zendesk

📥Inputs

  • Recipient's Subdomain - The Zendesk subdomain of the person/organization that will receive the request

  • Subject - The subject of the request

  • Body - The message of the request

📤 Outputs

  • Request ID - The ID of the request that was just generated

  • JSON Data (Advanced) - Raw JSON recieved from the endpoint

request = {
url : Url
id : Int
status : String
priority : String
type : String
subject : String
description : String
organization_id : Int
via : Object
custom_fields : Array
requester_id : Int
collaborator_ids : Array
email_cc_ids : Array
is_public : Bool
due_at : String
can_be_solved_by_me : Bool
created_at : String
updated_at : String
recipient : String
followup_source_id : Int
assignee_id : Int
ticket_form_id : Int
fields : Array
}

If an error occurs, the full error message will be displayed as the JSON Data output.

Common errors include:

  • No help desk at ... - Invalid recipient subdomain

  • Couldn't authenticate you - The recipient does not accept anonymous requests

  • API rate limit exceeded - Too many requests to the recipient subdomain were made in a given time frame

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